0845 564 1887

Free Return Shipping – With PayPal

If you don’t love it, return it.

Shop with PayPal and if what arrives isn’t quite cutting the mustard, you can return it on us

How it Works

Step 1: Pay With PayPal

To opt in to Return Shipping on Us, activate your account.

Offer applies to eligible PayPal purchases on or after 1 January 2017.*

Save your PayPal receipt.

Step 2: Send something back

Save proof of your return. We’ll refund up to £15 of return shipping costs for each claim,

for up to 12 claims per person until 31 December 2017.

Step 3: Request a Refund

Visit the refund request page

file your claim within 30 days of the return ship date.

Step 4: Get Your Refund

If your claim is approved, we’ll send a refund to your PayPal account

within 10 business days.*

SmoothShot:  Returns Policy


We Now offer free PayPal Returns worldwide* shipping all our steadicams and on most of our products! Royal Mail are our choice of courier as they have a great track record of an excellent and reliable service. 

International shipping usually takes between 3-5 working days to arrive in your country and then a few more to arrive on your doorstep. Unfortunately no tracking information is provided with this type of service although it is usually very fast and reliable. If you wish for your order to be tracked then we do offer a premium delivery service for a small charge.

For shipping in the UK it usually only takes 1-2 working days to arrive once dispatched. We try to ship all of our orders the very same day that they were placed! (If placed on a weekday before 3pm).

*T&C's apply - For a Full List of FAQ's Click Here

paypal return shipping


We offer a 30 day no questions asked money back guarantee! Therefore if you are not happy with your order for whatever reason then just send us an emailing to let us know you wish to return the item and then ship it back to us to the following return address:
If you have used your PayPal account on checkout then you can claim your Return Shipping cost back - Click Here to start a Return 

SmoothShot Global
1 Stonechat close
United Kingdom

Please put a note inside the box with some of your details such as your name and the PayPal email address that you used for the transaction. The easier it is for us to identify you the quicker you will get your refund.

We issue refunds as soon as we receive the returned goods so you shouldn't be waiting around too long for your money back!

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